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Robert S. Swanson Library and Learning Center

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Library Services

Library Services

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Customer Service Mission Statement

We, the University Library staff, are committed to providing world-class service which consistently meets and exceeds the needs and expectations of our customers.


Service Commitments

  • We provide excellent service.
  • We provide professional and technical expertise.
  • We offer accurate, complete, diverse and current resources.
  • We continuously seek and implement innovations to benefit our customers.
  • We provide policies, procedures, and structure to accommodate individuals.
  • We teach our customers transferable information  literacy skills which enable them to independently locate and identify quality resources.