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HELP WITH OFF-CAMPUS ACCESS (REMOTE ACCESS): REPORTING PROBLEMS

HELP WITH OFF-CAMPUS ACCESS (REMOTE ACCESS)

Report a problem

Contact the Reference Desk 715-232-1353 or use the form below to report access issues. Have the answers to the questions below ready when you call.

Report a Problem:

Name:


E-mail:


Name of the database you were trying to use (EBSCO Education or EBSCO History):


The precise problem you encounter. (When I was doing x this happened or did not happen):


The location from which you encountered the problem (home, work, school, on or off campus, etc.):


The operating system and version of your operating system (Windows 7, Windows 8, Windows 10, Macintosh 10.11.6 , etc.):


The name of your web browser (Internet Explorer, Safari, Chrome, Firefox, etc.):


The version of your web browser (Firefox version 480.2, Internet Explorer 10, etc.):


Name of personal firewall or security program on the computer, if any (MacAfee, Comodo, AVG, Avast, etc.):