Why don't some features or links in the database connect when I'm in a database?
Check Pop-up Blocker
Some databases use pop up windows to display search results or extra options.
If a pop up blocker seems to be affecting your searching, turn the blocker off. If the search then works properly, turn the blocker back on and configure it to allow pop ups on that specific site.
Partial Subscriptions to a Vendor or Database
Limited Number of Users at One Time
Personal or Institutional Firewalls
These may hamper access to all features of a database
When I try to connect to a library database that is listed in my Canvas class site, I can't access it. How do I get access?
Sometimes the way an instructor sets up their class site may be incompatible with how the library has to apply legal access to databases. Notify the instructor of the problem; library staff are happy to assist the instructor in correcting the links.
I still can't connect-- is there any alternative source for databases?
Although these are useful in an emergency situation, the above resources may not provide the Stout mission-specific resources or full text that the 200+ library databases provide. Stout users should continue to pursue access to the Library's subscription databases.
I am getting the message "File missing: docs/suspend.htm" when trying to use the databases What does this mean?