FAQs about Interlibrary Loan

Policies

Am I eligible?
Does it cost anything?
Are there any restrictions?
Can I get Stout textbooks?
Can I get Stout library items?

Workflow

What is Interlibrary Loan?
How do I submit a request?
Did my request go through?
How long before I get my item?
I am a Distance Patron. Will you ship library items to me?
How do I renew my item?

Am I eligible?

Students, staff, and faculty (including emeriti) are eligible to use Interlibrary Loan. Students must be enrolled for at least one credit (thesis-only students please contact the Graduate School about enrolling in TRDIS 700 - Library Research.

Does it cost anything?

No, Interlibrary Loan is free to all eligible users. However, any fines related to late, lost, or damaged items will be billed to the requesting patron.

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Are there restrictions?

In order to get the item your request it must be:

Available from a library or document vendor at a feasible cost.
Compliant with federal copyright law (Title 17, United States Code).

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Can I get Stout textbooks?

No. Course textbooks must be rented from Instructional Resources Service (IRS)/Textbooks or, if required by your instructor, purchased. Please note that Interlibrary Loan cannot provide book loans for an entire term.

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Can I get Stout library items?

Yes! Our service includes items held at the University Library. We will scan print journal articles and book chapters from our collection and electronically deliver them to your email. We will also pull requested books and AV items from our shelves and place them on hold for you at the Circulation Desk. We will send you an email notice when the requested item is available for pick up.

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What is Interlibrary Loan?

Interlibrary Loan supplies copies (articles, chapters, etc.) and loans (books, AV, etc.) of items held by the University Library, Universities of Wisconsin libraries, and a global network of lending libraries and document vendors.

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How do I submit a request?

Use Search@UW to submit loan requests:

Sign into the Search@UW catalog and run a search using the "Search All" option from the drop down menu.
When the item is selected, a detailed record will open.
Under the headline Get it from another library, select the GET IT button.
Complete the form and select Send.

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Did my request go through?

If your request displays in the "Requests" section of your Search@UW via My Account, then it was accepted.

If you have trouble submitting a request in Search@UW, please contact the ILL office at 715-232-1112 or docdel@uwstout.edu

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How long before I get my item?

Most items arrive within 1-5 business days. Some Interlibrary Loan items can take 1-2 weeks or longer. Item availability, lender policies and processing time, as well as transit time, can each delay the overall turnaround time. If you need an item by a specific date, please be sure to include that information in your request!

If an item is not in our local collection, we request it from another library or vendor.
We source items from the quickest and lowest cost supplier available.
When your item is available for download or pickup, we will send you an email.
If we can't get your item or it's taking longer than expected, we will contact you.

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I am a Distance Patron. Will you ship items to me?

Yes! Use Search@UW to submit Remote Delivery requests:

For items UW-Stout does own:

Sign into the Search@UW catalog and run a search using the Search Stout Resources option from the drop down menu.
When the item is selected, a detailed record will open.
Under the headline GET IT, select Request from Stout (1-3 days).
Select Remote Delivery (UW-Stout) from the Pickup Location menu.
Input the mailing address in the Comment box. To prevent delays, please provide mailing address in the initial submission as the request will not be processed if the mailing address is not provided in the notes.
Select Send

For items UW-Stout does not own:

Sign into the Search@UW catalog and run a search using the Search All option from the drop down menu.
When the item is selected, a detailed record will open.
Under the headline Get it from another library, select the GET IT button.
Select Remote Delivery (UW-Stout) from the Pickup Location menu.
Input the mailing address in the Comment box. To prevent delays, please provide mailing address in the initial submission as those made without this information will be contacted manually to provide it.
Complete the form and select Send.

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How do I renew my item?

Most ILL items can be renewed online via My Account. Renewals are not guaranteed as some lenders do not grant renewals. Contact the ILL office at docdel@uwstout.edu or 715-232-1112 with any questions or if assistance is needed.

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What is My Account?

My Account is your primary library patron account. It lets you view current transactions and due dates, track pending requests, and renew items from Stout or other libraries.

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